Lab reports are available via the Agronomic Services Division's online Portal for Agronomic Laboratory Services (PALS).
For information on additional features of our online system, please go to Navigating PALS Online Account System.
Searching For Your Report
- Go to the PALS website.
- Use the Report Quick Search bar. Follow the instructions for how to search. Click "Search" once you have selected your account.
3. You will now see a list of reports that have been submitted under your name.
Download Your Report
- The far right two Download columns will give you your report results in whichever format you would like: either PDF or CSV document.
- Find the report you would like to view. Then select "Download". Make sure that your pop-up blockers are disabled as the document will come in the form of a pop up.
How to Find Your Report
Report Status
Once you have found your reports, if your report does not show "New Report" or "Download," you can determine the status of your report in the Status column to know where your sample(s) are in the workflow.
If you don't see your samples listed, they either have not arrived at our lab yet, or for soil and nematode samples, it may mean they have not yet been checked in. During peak season, routine soil and nematode samples can stay in our staging area for several weeks before they are logged into PALS.
Status Labels
Logged in: Samples have been received by the lab and customer information has been completed by data entry.
Analyzed: Samples have been analyzed by the lab but not yet released by the Section Chief or Agronomist.
Under Review: Reports have been released by the Section Chief or Agronomist but are not yet available for download. This delay is for quality control purposes to allow time to detect any potential errors in the data and is usually 24 business hours. For reports that are needed urgently, please contact the Section Chief or Agronomist.
Recheck: Some samples are re-analyzed for quality control purposes, either routinely or because a suspected error is identified by the lab, Section Chiefs or Agronomists. Rechecked samples are typically analyzed within 24-48 hours of the original analysis.
Pay Now: The report has been completed and will be released upon payment. Customers can pay for the report online. If the samples were pre-paid and you suspect an error in payment application, please contact the accounting department at (919) 664-1600, option 3.
Released: The report is available to the customer by download as PDF or CSV.
When should I expect to see my results?
PALS has a fantastic tool called the Turnaround Time Estimator.
Based on when your sample was received at the lab, you can get a good idea about when your results should be released.
To get an accurate estimate, check the received date listed for your report on PALS in the Received column and select this date on the Turnaround Time Estimator's calendar.
- On the PALS Home Page, select "Estimate Turnaround Time."
- On the left side, select from the Submission Type drop-down menu what type of report you are looking for.
- Select the date your samples were received at the lab to determine how long the turnaround time is and when you should expect to see your results. The received date for your report is listed in the Received column in PALS.
In the example below, soil samples were submitted on October 26, 2023, when the Soil Testing Lab had a 2-week turnaround time. The estimated completion date is Nov. 9, 2023, but since the report may be ready a bit earlier or later, the whole week is highlighted yellow.
This page was last modified on 01/03/2024