Public Affairs Home
News Releases
Agricultural Review
In The Field Blog
Photos and logos
Century Farm Family
Agricultural Hall of Fame
Sign-up for News Releases
Contact Us

 

CONNECT w/ NCDA&CS
Friend us on Facebook In the Field Blog powered by WordPress
Twitter NCDA&CS videos on YouTube

FOR IMMEDIATE RELEASE
WEDNESDAY, MAY 14, 2008

CONTACT: Stephen Benjamin, director                       
NCDA&CS Standards Division                       
(919) 733-3313

Six stores pay fines for price-scanning errors

RALEIGH - The N.C. Department of Agriculture and Consumer Services’ Standards Division recently collected fines from stores in Charlotte, Kings Mountain and Monroe for excessive price-scanning errors.

“We constantly have inspectors monitoring the accuracy of price-scanning systems in retail stores throughout the state to ensure fairness in business transactions for consumers and retailers,” said Agriculture Commissioner Steve Troxler. “In addition to routine inspections, our Standards Division will follow up on consumer complaints. The division can be contacted at (919) 733-3313.”

The NCDA&CS Standards Division conducts periodic, unannounced inspections of a business’ price-scanner system to check for accuracy between the prices advertised and the prices that ring up at the register. If a store has more than a 2 percent error rate on overcharges, inspectors discuss the findings with the store manager and conduct a more intensive follow-up inspection at a later date. Undercharges are also reported, but do not count against a store.

Penalties are assessed if a store fails the follow-up inspection. In addition to the penalties paid, the store will be subject to re-inspection every 60 days from the last inspection until it meets the 2-percent-or-less rate. Additional penalties may be assessed if the store fails a re-inspection.

Following are stores that paid civil penalties after two inspections:

  • Bi-Lo #230 at 7323 East Independence Blvd., Charlotte, paid $1,260 in civil penalties after two inspections found excessive price-scanning errors. An NCDA&CS inspector found an initial error rate of 6 percent in February, based on three overcharge errors in an inspection lot of 50 items. A follow-up inspection in April found an error rate of 2.67 percent, based on 8 overcharges out of 300 items selected.
  • CVS #0187 at 14125 Steele Creek Road, Charlotte, paid $2,175 in civil penalties after two inspections found excessive price-scanning errors. An inspection in January revealed a 4 percent error rate, based on four overcharges in a lot of 100 randomly selected items. An inspection in February found 23 overcharges out of 300 items, an error rate of 7.67 percent.
  • Auto Zone #3918 of 611 East Kings St., Kings Mountain, paid $660 in civil penalties after inspectors found excessive price-scanner errors on two separate occasions. An initial inspection in January revealed an error rate of 10 percent, based on five overcharges from a lot of 50 randomly selected items. A second inspection in March revealed an error rate of 2.33 percent from seven overcharges in a lot of 300 items.
  • Bi-Lo #7 at 1642 Dickerson Blvd., Monroe, paid $2,130 in civil penalties after two inspections found excessive price-scanning errors. An NCDA&CS inspector found an initial error rate of 3 percent in September, based on three overcharge errors in an inspection lot of 100 items. A follow-up inspection in November found an error rate of 4.67 percent, based on 14 overcharges out of 300 items selected.
  • Wal-Mart #877 at 2406 Roosevelt Blvd., Monroe, paid $2,165 in civil penalties after two inspections found excessive price-scanning errors. An inspection in October revealed a 4 percent error rate, based on four overcharges in a lot of 100 randomly selected items. An inspection in November found nine overcharges out of 300 items, an error rate of 3 percent.

The store listed below previously paid a penalty after two inspections turned up excessive price-scanner errors. The penalty is the second for the store, and came after the business failed a third inspection.

  • Compare Foods at 4300 N. Tryon St., Charlotte, paid $2,785 in April for excessive price-scanning errors. An initial inspection in October found an error rate of 8 percent, based on 4 overcharges out of an inspection lot of 50 items. In December, a follow-up inspection found an error rate of 4.67 percent, based on 14 overcharges from an inspection lot of 300 randomly selected items. A third inspection was conducted in February and investigators found an error rate of 2.67 percent, based on 8 overcharges from an inspection lot of 300 items. Compare Foods previously paid a $5,000 settlement for price scanner errors.

Each store could have been assessed a civil penalty of up to $5,000 for each violation under the Weights and Measures Act of 1975. Money collected from civil penalties is distributed to school systems statewide.

 

-aea-1,2

 

NCDA&CS Public Affairs Division, Brian Long, Director
Mailing Address:1001 Mail Service Center, Raleigh NC 27699-1001
Physical Address: 2 West Edenton Street, Raleigh NC 27601
Phone: (919) 733-4216; FAX: (919) 733-5047

Jobs     |      Mission Statement     |     Accessibility Statement     |     Disclaimer     |     Privacy Statement
Steve Troxler, Commissioner of Agriculture

Home Programs Services Divisions Newsroom Search