Public Affairs Home
News Releases
Agricultural Review
Photos and logos
Century Farm Family
Agricultural Hall of Fame
In The Field Blog
View from the tractor (Op/Ed)
Sign-up for News Releases
Contact Us



CONNECT w/ NCDA&CS
Friend us on Facebook In the Field Blog powered by WordPress
Twitter NCDA&CS videos on YouTube

FOR IMMEDIATE RELEASE
TUESDAY, FEB. 27, 2007


Contact: Stephen Benjamin, director
NCDA&CS Standards Division
(919) 733-3313

Stores pay fines for pricing errors

RALEIGH - The N.C. Department of Agriculture and Consumer Services' Standards Division recently collected fines from eight stores in North Carolina for excessive price-scanning errors. Civil penalties were assessed against stores in Asheville, Burnsville, Canton, Greensboro, Hendersonville and three stores in Charlotte.

"Our inspectors routinely check the accuracy of price-scanning systems in retail stores to ensure fairness in business transactions, which benefits both the customer and the business," said Agriculture Commissioner Steve Troxler. "Consumers expect to pay the advertised prices for items in stores, and businesses have an equally strong interest in making sure their registers are ringing up the correct prices. Consumers are always welcome to report price-scanner errors to our Standards Division at (919) 733-3313. We do respond to consumer complaints in addition to our normal inspections."

The NCDA&CS Standards Division conducts periodic, unannounced inspections of a business' price-scanner system to check for accuracy between the prices advertised and the prices that ring up at the register. If a store has more than a 2 percent error rate on overcharges, inspectors discuss the findings with the store manager and conduct a more intensive follow-up inspection at a later date. Penalties are assessed if a store fails the follow-up inspection.

  • K-Mart #4112 at 1001 Patton Ave., Asheville, paid $1,230 in civil penalties after Standards Division inspectors found price-scanner errors during two separate inspections. An initial inspection in November found an error rate of 5 percent based on five overcharges from an inspection lot of 100 randomly selected items. A follow-up inspection in January found 11 errors from 300 items, an error rate of 3.66 percent.

  • Blue Ridge Hardware of 210 West Main St., Burnsville, paid $892.50 in civil penalties after two inspections found excessive price-scanning errors. During an initial inspection in September, an error rate of 28 percent was found based on 14 overcharges from an inspection lot of 50 items. A follow-up inspection in November found an error rate of 9.33 percent based on 28 overcharges out of 300 randomly selected items.

  • Fred's #1343 at 70 New Clyde Highway, Canton, paid $1,305 in civil penalties after Standards Division inspectors found price-scanning errors on two occasions. An initial inspection in October found an error rate of 6 percent based on three overcharges from an inspection lot of 50 items. A follow-up inspection in December found 10 overcharges from an inspection lot of 300 items, an error rate of 3.33 percent.

  • K-Mart #7382 at 1800 Four Seasons Blvd., Hendersonville, paid $1,335 in civil penalties after two inspections found excessive price-scanning errors. During an initial inspection in November, an error rate of 10 percent was found based on five overcharges from an inspection lot of 50 items. A follow-up inspection in January found an error rate of 3.33 percent based on 10 overcharges out of 300 randomly selected items.

  • Standards Division collected a $787.50 civil penalty from Super K-Mart #4956 at 1302 Bridford Parkway, Greensboro, after inspectors found price-scanner errors during two inspections. The initial inspection in October found an error rate of 5 percent based on five overcharges from an inspection lot of 100 randomly selected items. The follow-up inspection in December found nine errors from 300 items, an error rate of 3 percent.

  • Wal-Mart Supercenter #3371, #5481 and #1464 of Charlotte paid civil penalties after the Standards Division found price-scanning errors during two inspections at each store.

    • Wal-Mart Supercenter #3371 at 3240 Wilkinson Blvd. paid $2,685 after an October inspection found eight overcharges from an inspection lot of 100 items, an 8 percent error rate. A follow-up inspection in December found 15 errors from a lot of 300 items, an error rate of 5 percent.
    • Wal-Mart Supercenter #5481 at 9820 Callabridge Ct. paid $2,385 in civil penalties after price-scanning errors were found in two inspections. An initial inspection in October found an error rate of 3 percent based on three overcharges from an inspection lot of 100 randomly selected items. A follow-up inspection in December found 13 overcharges from an inspection lot of 300, an error rate of 4.33 percent.
    • Wal-Mart Supercenter #1464 at 8180 South Tryon St. paid $4,080 in civil penalties following two inspections. During an initial inspection in December, an error rate of 4 percent was found based on four overcharges from an inspection lot of 100 items. A follow-up inspection in January found an error rate of 4 percent based on 12 overcharges out of 300 randomly selected items.

Each store could have been assessed a civil penalty of up to $5,000 for each violation under the Weights and Measures Act of 1975. Money collected from civil penalties is distributed to school systems statewide.

-elw-2,3

 

NCDA&CS Public Affairs Division, Brian Long, Director
Mailing Address:1001 Mail Service Center, Raleigh NC 27699-1001
Physical Address: 2 West Edenton Street, Raleigh NC 27601
Phone: (919) 707-3001; FAX: (919) 733-5047